WARRANTY POLICY
Our Commitment At Mantra, we stand behind the quality of our products. Warranty coverage varies by product type and brand.
Product Warranty by Category
Infrared Saunas (Healthsmart)
- Structural frame & heaters: 5 years
- Electronic components (controls, Bluetooth): 2 years
- Benches & interior fittings: 2 years
Fitness Equipment (Exercise Bikes, Strength)
- Structural frame: 5 years
- Electronic components & console: 2 years
- Moving parts & wear items: 1 year
Electric & Gas Fireplaces (AMANTII)
- Structural unit & housing: 2 years
- Heating elements & blower: 2 years
- Electronic components & remote: 1 year
- Glass & decorative media: Not covered
Wellness & Recovery Products
- Core components: 2 years
- Accessories & consumables: 1 year
Note: Products from CYANNA VALLEY SPAS, HEALTHSMART, and Arcane Capital LLC (Mantra) are covered by their respective manufacturer warranties. Please refer to product documentation included with your purchase.
What's Covered
- Manufacturing defects and material failures
- Structural defects in frame or welds
- Heating element failures
- Electronic malfunctions under normal use
- Motor failures under normal use
What's NOT Covered
- Normal wear and tear
- Damage from misuse, overloading, or accidents
- Commercial use on residential-rated products
- Glass, screens, or decorative media
- Consumable parts
- Failure to follow care instructions
How to Make a Claim
- Gather your order number, purchase date, and photos of the issue
- Email us at support@mantra-one.com
- We'll review and respond within 1-2 business days
- We'll repair, replace, or provide a fair resolution
Please call +1 844-697-7395 to make a warranty claim. Customers may also email Mantra at support@mantra-one.com. This warranty is intended to supersede any previous warranty either written or implied by all third parties or Mantra.
